What Our Customers are Saying About North Eastern Pools & Spas

We have been very pleased with the service from North Eastern. From start to finish we absolutely love our in ground pool. We were given excellent guidance throughout the whole process. Craig was very helpful in all the decisions. We also really value their help maintaining the pool as well as hire them to open and close our pool each year. I highly recommend North Eastern for all your pool and spa needs! Annette C.
The staff who tests the water and explains what chemicals you need to keep your pool clean have NEVER let me down! We also use them to close our pool each fall. They were the ones who originally installed our pool (still beautiful 12 years later), repaired our heater when it broke (found us used parts to give us the most bang for our buck), and replaced our liner last year. Our pool is gorgeous and have given us much enjoyment over the years. Kelly H.
Northeastern pool and spa has been so great to work with while building our inground pool. They were on time and everything went smoothly. Brianna has been extremely helpful and great to work with each year with our openings and closings. I would highly recommend northeastern pool and spa Katherine B.
This company and their personal are probably the finest around. Everyone chips in to make sure you are completely satisfied without having to wait forever to get what you need. The staff is extremely knowledgeable and can answer your questions without hesitation-and if by chance they can't there is someone there that can help. In this Covid time with all the changes we all had to make-they made it as easy as possible to conduct business. I am considered a "high risk" person with this pandemic; and I must say I never felt uneasy going to pick up my orders! They have a handle on this whole issue. I have recommended them quite a few times- and it seems to be the general comment that they are wonderful to deal with. Thanks Northeastern!Margaret F.
5++ STARS!! We had our inground pool installed in 2015, one of the largest purchases I have ever made outside my home and they made it such a great experience. 2 yrs later pool is still amazing and they are always there for me if I have a question or problem. I highly recommend Steve (sales) and the entire Northeastern team. Matt C.
We are very happy with our experience with North Eastern! Service at the time of the purchase of the pool was fantastic. During install they were like a well oiled machine... on time and on budget. Their service after has been stellar. If you dont give them a chance when shopping for your next pool, you could be missing the boat.Michael K.
Every step of the way was perfect. Northeastern pool and spa have an excellent team. Everyone knows pools anything you need any question you have they take care of you. I would highly recommend them for all you pool and spa needs. Katie R.
Recently purchased a spa from Northeastern Pool and Spa. The whole buying experience was such a pleasure. Steve gave us all the facts but then let us make up our own minds with absolutely no pressure. The delivery men were knowledgeable and professional. This is the second spa we have purchased there (left the old one at our old house and it is still going strong 15 years later). We would highly recommend doing business with Northeastern.Sally G.
I love this company. We worked with North Eastern last year on a pool project that was fairly complicated and involved a few different phases/contractors. They were easy to coordinate with and did a fantastic job. At the very end of our project they ran into an issue with a supplier that had the potential to cause a delay in our project. They, as a company, pulled off a complete turnaround that is too long of a story to include here but was one of the greatest examples of customer service I have ever seen. From our initial point of contact (Mike Gorsky) to the entire North Eastern team everyone was clearly invested and the end result was a really incredible pool. I'm completely impressed with this company and would absolutely recommend them. Mara N