What Our Customers are Saying About North Eastern Pools & Spas
Very easy transaction. Super staff. I put a deposit for a pool down about 2 months ago and have decided to hold of for now and was worried about them making a big deal about asking for my deposit back. I was completely shocked no questions asked and refunded me immediately. Great customer service Northeastern.
Northeastern pool and spa has been so great to work with while building our inground pool. They were on time and everything went smoothly. Brianna has been extremely helpful and great to work with each year with our openings and closings. I would highly recommend northeastern pool and spa
We had our inground pool installed in 2015, one of the largest purchases I have ever made outside my home and they made it such a great experience. 2 yrs later pool is still amazing and they are always there for me if I have a question or problem. I highly recommend Steve (sales) and the entire Northeastern team.
Great staff! Always answering my many questions.
I needed help with a pool hose from the electric pump to the sand filter. The young guy behind the counter with the huge beard and shaved head took what I brought into him and patched the two pieces together for me. I felt he went above and beyond what would be normally expected. I got home, installed the hose and all is good… thank you!
Recently purchased a spa from Northeastern Pool and Spa. The whole buying experience was such a pleasure. Steve gave us all the facts but then let us make up our own minds with absolutely no pressure. The delivery men were knowledgeable and professional. This is the second spa we have purchased there (left the old one at our old house and it is still going strong 15 years later). We would highly recommend doing business with Northeastern.Sally G
I love this company. We worked with North Eastern last year on a pool project that was fairly complicated and involved a few different phases/contractors. They were easy to coordinate with and did a fantastic job. At the very end of our project they ran into an issue with a supplier that had the potential to cause a delay in our project. They, as a company, pulled off a complete turnaround that is too long of a story to include here but was one of the greatest examples of customer service I have ever seen. From our initial point of contact (Mike Gorsky) to the entire North Eastern team everyone was clearly invested and the end result was a really incredible pool. I’m completely impressed with this company and would absolutely recommend them.